WELCOME TO POTT GLASSES

A Personalised Optical Shop in Klang Valley that aims to provide a seamless shopping experience from online to offline. 

OUR SERVICES in Optical shop

1. Optical Styling

We provide bespoke advice on the selection of glasses according to a customer’s face shape, occupation, outfit style, eye power and image transformation. With the right glasses, you can look really awesome and confident!

Optical Styling
Optical Eye Test

2. Detailed Eye Test & Explanation

Apart from the standard eye power check (subjective refraction), we do include slit-lamp examination whenever necessary for customers. It’s a key tool in determining contact lens fitting and detecting eye disease or abnormalities such as dry eyes, cataracts, etc. For very young children, fret not, we may use a retinoscope in measuring eye power for them.

During consultation in our optical stop, we provide comprehensive explanation regarding your eye test. You have the questions, we have the answers.

3. Warranty & Aftersales Service

We provide a 14 days glasses adaptation grace period. Should there be any changes in discomfort arises from the lens of the frame, we provide services in troubleshooting such as

  • Glasses adjustment for a better wearing experience
  • Redo eye test to verify the prescription and recheck the measurements
  • Replacement of lens should there be a change in prescription and measurements.

Lens: 1-year warranty
which covers lens coating i.e crack coating or peeled coating.

Frame: 1-year warranty 
which covers manufacturing defects.

We provide free lifetime fitting and cleaning for any glasses purchased from us. So don’t worry about the maintenance, we have it covered!

Personalised service

Our beliefs

A pair of eyeglasses should not merely be a comfortable corrective eyewear option and visual protection. Here in Pott Glasses, we view eyeglasses as a piece of art; a great fashion accessory. People could also own it to reflect personality, character, and style to unleash their unique identity. 

We offer a series of eyeglasses in multiple designs to suit your preferences.

New Arrivals
RM 250.00
RM 250.00
RM 350.00
RM 350.00
RM 350.00
RM 350.00
RM 350.00
RM 335.00

Explore the Virtual Try-On (VTO) feature in our offline optical store!

Anywhere, Anytime

It’s an AR-powered VTO service where you are able to preview how you look with glasses via a web browser. https://www.pottglasses.com/glasses-shop/virtual-try-on/

If you’re seeking an optical stop like no other, you’re in the right place.

Comfortable Place

All of our optical shops are street shops. With a cozy open concept, customers are able to shop freely while friends and family along are able to sit back and relax on our comfy couch, having all chilling under a roof.

Comfortable In Store

Reasonable Pricing with Premium Shopping Experience

We strive to provide a premium shopping experience without a premium price tagged on our products. Hence, we work directly and closely with experienced manufacturers to ensure the fine finish of our eyewear. In other words, it is completely free middle costs. You can get a frame and lens at just RM295.

Premium Experience

The Show Room

Being a unique eyewear shop, we have all the glasses displayed on the table without shelves. So, you get to try out as many glasses as you like. We know that the most important thing in buying glasses is to try, and we give you the ownership of trying.

Optical Show Room

Professionalism and Personalisation

Our experienced and qualified optometrists are collectively devoted to providing you with personalized and attentive service to meet your expectations

Professionalism and Personalisation

Testimonials

Customer Reviews

yap khengfaiyap khengfai
18:42 07 Oct 22
i can say in malaysia it was the best optical shop . A very comprehensive explanation and journey on my eye test, so far the best eye test i had been experienced throughout my life. Another wonderful highlight is using based 5 different factors to determine the spectacle that suit me. Will certainly come visit and recommend to people's around.
Raimondas KroliusRaimondas Krolius
04:55 03 Oct 22
The best glasses buying experience ever! The staff are very knowledgeable and helpful, assisted in choosing the right frame based on multiple factors, and the eye test was very comprehensive. Superb service from start to finish!
Martin ngMartin ng
07:59 25 Sep 22
Tip top service from Debby. A very comprehensive explanation and journey on my eye test, so far the best eye test i been experienced throughout my life. Another wonderful highlight is she based 5 different factors to determine the spectacle that suit me. Will certainly come visit and recommend to people's around. Thumb up! Keep up the good work.
Zhi LiangZhi Liang
08:55 16 Sep 22
Always been my go to optical shop. The personalised service is really impressive, and the staffs are really passionate about eye care. For those who would like to get a new pair of spectacles, give Pott Glasses a try!
Limm MichelleeeLimm Michelleee
07:22 13 Aug 22
Had been wearing glasses since young but I can say that this is the first optical shop that I’m really satisfied with the overall services. The team was very attentive and patience with all the questions I have. They also provide solutions on how to manage and take care of my eyes who have very big power differences between my right and left eyes. Would highly recommend to everyone who is looking for a new glasses! 🙂
Lim YiLim Yi
10:54 12 Aug 22
Decided to visit Pott Glasses SS15 store after seeing numerous good reviews online, it did not disappoint 🙂 Made an appointment before visiting the shop, so no waiting time needed.Throughout the process from choosing frames to eyesight checking, Sally is very professional and help to choose the one that suits me. Happy with the service and highly recommend here 🙂
Huan WeiyiHuan Weiyi
17:56 30 Jul 22
Great experience choosing glasses here and the customer service is top notch.Elijah provided an exceptional service! He gave genuine advises on which frame for which face type etc. He is very helpful and accommodating with my request. He explained the details well and unlike others, he can make good suggestions on what fits you and what is worth it. There are also follow up messages on your experience with the new glasses and offers free maintenance.Would love to recommend my friends to come have their glasses made!
Sabrina JamaludinSabrina Jamaludin
02:52 10 Jul 22
Potts is the most comprehensive optometrist I’ve been to! Been wearing glasses since I was a kid and they did in-depth tests + explained things I never even knew before! I’m super happy with my glasses and the people were fantastic throughout, even the after sales service! Huge thanks to Debby and everyone else in the SS15 branch for being the best. ✨
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locate our optical shops

 

POTT GLASSES FLAGSHIP STORE

H&H Optical Sdn Bhd (201501015896)
No. 64, Jalan SS15/4, SS 15, 47500 Subang Jaya, Selangor
Phone: +603-5886 0299
Mail: [email protected]
Business Day: Monday – Sunday (close on Thursday)
Business Hour: 11:00am – 9:00pm

Reviews

yap khengfaiyap khengfai
18:42 07 Oct 22
i can say in malaysia it was the best optical shop . A very comprehensive explanation and journey on my eye test, so far the best eye test i had been experienced throughout my life. Another wonderful highlight is using based 5 different factors to determine the spectacle that suit me. Will certainly come visit and recommend to people's around.
Raimondas KroliusRaimondas Krolius
04:55 03 Oct 22
The best glasses buying experience ever! The staff are very knowledgeable and helpful, assisted in choosing the right frame based on multiple factors, and the eye test was very comprehensive. Superb service from start to finish!
Martin ngMartin ng
07:59 25 Sep 22
Tip top service from Debby. A very comprehensive explanation and journey on my eye test, so far the best eye test i been experienced throughout my life. Another wonderful highlight is she based 5 different factors to determine the spectacle that suit me. Will certainly come visit and recommend to people's around. Thumb up! Keep up the good work.
Zhi LiangZhi Liang
08:55 16 Sep 22
Always been my go to optical shop. The personalised service is really impressive, and the staffs are really passionate about eye care. For those who would like to get a new pair of spectacles, give Pott Glasses a try!
Limm MichelleeeLimm Michelleee
07:22 13 Aug 22
Had been wearing glasses since young but I can say that this is the first optical shop that I’m really satisfied with the overall services. The team was very attentive and patience with all the questions I have. They also provide solutions on how to manage and take care of my eyes who have very big power differences between my right and left eyes. Would highly recommend to everyone who is looking for a new glasses! 🙂
Lim YiLim Yi
10:54 12 Aug 22
Decided to visit Pott Glasses SS15 store after seeing numerous good reviews online, it did not disappoint 🙂 Made an appointment before visiting the shop, so no waiting time needed.Throughout the process from choosing frames to eyesight checking, Sally is very professional and help to choose the one that suits me. Happy with the service and highly recommend here 🙂
Huan WeiyiHuan Weiyi
17:56 30 Jul 22
Great experience choosing glasses here and the customer service is top notch.Elijah provided an exceptional service! He gave genuine advises on which frame for which face type etc. He is very helpful and accommodating with my request. He explained the details well and unlike others, he can make good suggestions on what fits you and what is worth it. There are also follow up messages on your experience with the new glasses and offers free maintenance.Would love to recommend my friends to come have their glasses made!
Sabrina JamaludinSabrina Jamaludin
02:52 10 Jul 22
Potts is the most comprehensive optometrist I’ve been to! Been wearing glasses since I was a kid and they did in-depth tests + explained things I never even knew before! I’m super happy with my glasses and the people were fantastic throughout, even the after sales service! Huge thanks to Debby and everyone else in the SS15 branch for being the best. ✨
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POTT GLASSES SRI PETALING BRANCH

146, Jalan Radin Anum 1, Bandar Seri Petaling, 57000 Kuala Lumpur
Phone: +603-9054 6935
Mail: [email protected]
Business Day: Monday – Sunday (close on Thursday)
Business Hour: 11:00am – 9:00pm

Reviews

Huluween WoohooHuluween Woohoo
05:05 06 Aug 23
The service is excellent! Ting ting is patient and have tons of knowledge in explaining the process, and I felt very comfortable. Kiki is very friendly, and patient with me when I’m choosing my glasses, definitely the best experience I had so far. Definitely recommend this place! Don’t wait!
Rachel FRachel F
05:04 06 Aug 23
Very professional service, they would pick frames suitable for you based on your face shape. Both Kiki and CY were very patient when measuring my eye power and providing explanation.They also provide pretty good after care services.
Wong Wei-IWong Wei-I
16:36 21 Jul 23
Great and fast service, with a beautiful selection of trendy frames. I went back a day after my initial collection date of glasses to adjust the fitting on my face..and the person who attended to me meticulously fixed it and ensured it fitted well on me with no fuss at all. Great service indeed! 🤗
Eng Zheng FengEng Zheng Feng
07:49 18 Jul 23
Just bought a second pair of glass from Pott Glass after 3 years. The shopping experience is wonderful and the staff is very helpful in getting the pair of glass of your need while suits your face type. All kinds of design are available. Had the pleasure to be served by Edward and the experience is smooth and comfortable.
XiuYuanXiuYuan
05:48 15 Jul 23
The staffs here - Chiaying and Xuejing are super friendly! They did recommended me frames that I never thought would suit me. The process later such as eye checking and after services are good too. Highly recommend if you're keen to get a pair of affordable and stylish specs, would definitely come back tho 🙂
Ally YapAlly Yap
13:44 04 Jul 23
Just had my first pair of glasses purchased here last week, I’m glad that i made the right choice. The staff are patience enough to guide me thru the frame selection and eyes test, and they never hard sell on their product, the first time I came they even rejected me due to I have sore eyes, which they thought it will affect the accuracy of the eye test. They just do their best to ensure a customer get a fit pair of glasses but not just to earn money, bravo.
Carson TehCarson Teh
03:43 25 Jun 23
I had a wonderful experience at the glass shop and would like to share my glowing review. From the moment I walked in, I was greeted with friendly smiles and a warm, inviting atmosphere. The glass shop boasts an impressive array of beautifully crafted products, each one reflecting the skill and dedication of their artisans. Whether it was the intricately designed stained glass windows, the elegant glassware, or the mesmerizing glass sculptures, every item showcased unparalleled artistry and attention to detail. The knowledgeable staff was more than willing to assist me in finding the perfect piece, patiently answering my questions and providing valuable insights. Moreover, the glass shop's commitment to quality was evident in the durability and exquisite aesthetics of their products. It's not just a store; it's a haven for glass enthusiasts and anyone who appreciates fine craftsmanship. I left the glass shop feeling delighted and inspired, carrying with me a stunning glass creation that will be cherished for years to come. I wholeheartedly recommend the glass shop to anyone seeking exceptional glasswork and a memorable shopping experience.
Daniel LumDaniel Lum
08:50 24 Mar 23
Edward was really friendly and my whole experience did not felt akward though this was my first eye test in 8 years. Very helpful and knowlegable staff with a comfortable environment
Chung SereneChung Serene
16:28 18 Mar 23
Knew this brand from a KOL. After doing a few researches, i decided to give it a go.When I stepped in, JH was the staff who served. JH is a truly patience, he explained all the process from choosing the specs, to picking the right lens until explaining about the functions and price.Overall the experience is very good and can’t wait to collect the specs
VivViv
04:46 17 Mar 23
Lovely place to do a new pair of glasses. They are able to make a new lens for my existing frame which is still in decent condition. Affordable prices too.
Jocelyn OoiJocelyn Ooi
13:29 15 Mar 23
Have a great experience making spectacle. JH attended me until after working hour. He is a friendly and able to help me choose the spec that is suitable for my face. Recommended!
Deelicious MYDeelicious MY
08:31 25 Feb 23
The team is very attentive and have a lot of patience as well! Love the designs too, plenty to choose from!
Grace NgGrace Ng
15:09 19 Feb 23
Bought a glasses last year. Their services overall is pretty good. Was attended by Louis at Sri Petaling branch. Explained clearly even without I asked. This what I would feel secure on the product and their services too. Their after sales service is good too.
Jenov KentJenov Kent
11:57 12 Sep 22
The optician provide a good service by providing a proper consultation on my eyes condition & my new lance power.Beside that, all the spectacles here light & comfortable, staff here is quite friendly.My optician & service is under the staff name KK which given a very good service.
Melina KurniawanMelina Kurniawan
11:27 03 Sep 22
Been here for a first time and had a great experience. KK helped me to choose suitable glasses that suit my face. He is also very friendly, patient, and knowledgeable. Highly recommend this optical shop!
Kelvin OngKelvin Ong
08:42 28 Aug 22
Very pleasant experience at Pott glasses Sri petaling. An excellent service by KK who attended to me, as he is being very patient while doing the vision check and explained every part on choosing one suitable pair of glasses for ourselves. Highly recommend this optical shop to everyone!
agnes tangagnes tang
05:09 14 Aug 22
Very pleasant experience at Pott glasses Sri petaling. Staff is very attentive and patient to all questions that I have. A special shout-out to the staff (KK) who attended to me, as he is being so meticulous and patient while doing the vision check. He gave good recommendation in glass frame selection that suit my needs as well. Highly recommend this optical shop to everyone!
PeiJie LeePeiJie Lee
11:10 08 Aug 22
I've been to the same branch for 3 times in a year and both my parents and I are happy with their service. We were served by different person before, and each of everyone of them are genuine to the customers. Appreciate the effort and also the patience when they spoke to my parents, and also to a person like me who wear spec for the first time.Most importantly, they are not pushy for their products, they introduce the best and most suitable products to you. You can decide what you want without feeling uncomfortable. Highly recommended! 🙂
Yit San ChungYit San Chung
06:07 07 Aug 22
Dropped by on a Sunday to get a pair of new glasses and I'm glad to say, the service here is very professional and really over the top. They offered their help by assisting you throughout the whole process, from eye testing to the explanations. With Louis, my purchase was a breezy experience. Highly recommended!
Will TWill T
13:11 26 Jul 22
Louis, the attendant of the day, was very professional. He was recommended a few glasses based on my face shape, lifestyle, preferences, etc and his selections were on point.He's thorough in taking my reading and he's precise when it comes to explanation. And just like the other attendant (whom I forgotten to ask for the name while I went to pick up/adjust the glasses), he's friendly.Overall, I had a pleasant experience here and would return for its great service. 👓
DaesiDaesi
08:59 04 Jul 22
My visit here was my first time and I am very happy with their service. They were very thorough in their tests and took time to explain (in simple terms) which was important to me as someone who never wore specs before. The whole process was smooth and comfortable. And you know, when it's your first time for anything, you can get bit nervous and intimidated by the unknown. But I was put at ease by their personable and easygoing approach. They also took measurements of my face to suggest several frames (and I got compliments from my colleagues on my new look). More than happy to highly recommend this place.
Jia YinJia Yin
04:19 30 Jun 22
Have been going to many different type of optical store previously. But I will rate Pott Glasses the best one. 10/10 customer service and they provide wide variations of spectacles designs. Most importantly latest trendy designs 😆I was first attracted by the service they provide such as the staff will pick spectacles based on our skin colour, face shape, working lifestyle and outfit to suit us the best. Such exciting and attractive selling point. 😍Amazing customer service they have even though I was being picky and couldn’t make decisions with what kind of glasses I wanted. Thank you so much for being so friendly and patient, I am super satisfied and happy with the glasses. Definitely will recommend Pott Glasses to my friends and family who wants to get their glasses done. Good job and keep up the good work! ✨
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POTT GLASSES DESA SRI HARTAMAS BRANCH

20, Jalan 27/70A, Desa Seri Hartamas, 50480 Kuala Lumpur
Phone: +603-6211 6300
Mail: [email protected]
Business Day: Monday – Sunday (close on Thursday)
Business Hour: 11:00am – 9:00pm

Reviews

Vivian naiviVVivian naiviV
11:01 12 Aug 23
Had a decent experience getting my new pair of glasses replaced! Staff was helpful to assist! Happy purchase 😊
Wanderluster AbyssWanderluster Abyss
08:31 26 Jul 23
Great staffs here! Very friendly and attentive since my first glasses purchase up to my regular adjustments/ usual upkeep visits👌 all glasses frames here are in trend and stylish and place is cozy and welcoming!
Wandering MemmoWandering Memmo
08:21 20 Jul 23
I needed new glasses and came across Pott Glasses as I was walking by. The experience Eric and his female staff provided for me was excellent! They helped explain to me the condition of my eyes and suggested the right type of lenses and power for me. After I got my glasses Eric always kept me updated on how my condition was as my power increase a lot and if I needed any adjustment to come by anytime so I may be at comfort. If you need glasses please come by to this branch, the staff will help you with everything.
Sonya LimSonya Lim
11:42 31 May 23
One of the employees, Eric offered a really good service. He's friendly, helpful, and take the time to listen to and address any questions or concerns I have. The atmosphere within the shop is comfortable and inviting, with a clean and organized layout. I feel welcomed and valued.
Kong Zhen HongKong Zhen Hong
11:27 22 Mar 23
I recently purchased a new pair of specs, and I couldn't be happier with my purchase and the great service I received from Pott Glasses Sri Hartamas. The design is sleek and modern, and the fit is incredibly comfortable. The lenses are crystal clear, providing me with excellent vision no matter the lighting conditions.What really impressed me, though, was the outstanding customer service I experienced with Eric. He was quick to respond to my inquiries with a attitude of friendly, knowledgeable, and genuinely interested in making sure I was satisfied with my purchase. The specs were also delivered promptly within 3 days and arrived in perfect condition.One thing I really appreciate about these specs is the attention to detail in the construction. The materials feel high quality and durable, and the hinges and screws are solidly built, making me confident that these specs will last me for years to come.Overall, I highly recommend Pott Glasses to anyone in the market for a new pair. They're stylish, comfortable, well-made, and come with top-notch customer service, making them an excellent investment in both fashion and function."I hope this helps!
If I could rate more than 5 stars then I would. The service is exceptional, from booking an appointment, to the consultation all of of it was a breeze. The consultants made sure we were very comfortable and made sure that I selected the right glasses according to my face shape.
Yin Qi LohYin Qi Loh
08:29 03 Mar 23
Eric is very helpful equipped with essential sense of fashion. He is professional and I highly recommend everyone to try out their service and product here. Frame and lenses are affordable and welly done.
Azim JameelAzim Jameel
12:13 15 Feb 23
Came over as i was curious about Pott Glasses through their IG ads. Eric their optic stylist was very professional, helpful and patient to help me find a pair of glasses that I was comfortable and confident with. Would highly recommend dropping by with an appointment for a visit!
Violet LimViolet Lim
08:32 01 Jan 23
Overall, good experience at Pott Glasses which located at Sri Hartamas. Honest and trustworthy optician, very good services. Provide good explanations and will give recommendations on which type of the spectacles are more suitable to you based on your face shape, your career professional and etc. The charges is reasonably as well. Recommended!
Le Sean OngLe Sean Ong
06:04 19 Sep 22
A very pleasant experience dealing with staff at Pott Glasses. Carefully explain my eye condition, helped me with my styling and choosing the proper frame according to my size. Made a pair a months ago and now collecting my second pair of frame with Pott Glasses. Continue the good service!
peter honpeter hon
07:56 20 Aug 22
Great experience at this branch! The staff, Eric was extremely helpful, he even recommeded frames which are suitable for your lifestyle, face shape. Reasonable price, excellent service!
Nura AzmanNura Azman
12:10 10 Aug 22
I’m not really the kind of person who would give reviews here in google. Ain’t got no time 😂 but this, I had to. Because I love their after-sale service. Very warm, friendly and accommodating. I broke mine and they replace a new glasses for free, additionally with a new spectacle case. Like whutttt
Jun MSJun MS
10:35 12 Jun 22
Eric is patient and professional in explaining to us on the type of glasses to wear. He also shared tips on how to take care of the eye sight to avoid further strain. Good customer experienced.
Marissa Anne GMarissa Anne G
10:14 21 May 22
Not only do they have an excellent range of glasses & contacts lens to choose from, they’re always absolutely ace in service! When I had a hard time choosing a frame, Ken recommended the pair I now wear and constantly get complemented for! I’ve also had a few (I’ll have to admit kinda ridiculous) demands for them & they’ve never once failed to come through. Loyal customer for life!
LiewLiew
08:23 05 Apr 22
Visited Pott Glasses after seeing their amazing reviews here and indeed they did not disappoint. From the initial consultation to collecting my glasses, it was truly a great experience overall. Ken was super patient and helpful from our first visit, not to mention he has a good eye for choosing the perfect pair as well. Gave great advice and recommendations on glasses that best suit my face, style and personal preference. Currently loving my new glasses, will definitely return in the future!
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POTT GLASSES PJ SS2 BRANCH

50, Jalan SS2/55, SS 2, 47300 Petaling Jaya, Selangor
Phone: +6018-220 8032
Mail: [email protected]
Business Day: Monday – Sunday (close on Thursday)
Business Hour: 11:00am – 9:00pm

Reviews

Pott Glasses SS2 Branch
4.9
Based on 1204 reviews
powered by Google
TrisarafieTrisarafie
05:01 14 Aug 23
It was the most through experience, from the frame selection based on my face shape to the very through eye test. I like that when it came to pricing, it was very straight forward . Izzy was really good at explaining the different lenses and their prices to what would suit my budget and lifestyle.The eye exam with Catherine was so good! I’ve never had an eye test where they take into account how my eyes will adjust to my new power.Very positive experience
Tan Kok OnnTan Kok Onn
10:05 10 Aug 23
Very pleasant experience. Irene was great, took me through the whole process. Even measured my face shape and size to find a suitable frame.The one measuring my eye power was Katherine. Very thorough as well 10/10 customer service
Su Li YuenSu Li Yuen
08:37 05 Aug 23
Was serviced by Irene, very friendly and professional. She was able to find a glasses suitable for my face shape, style and profession in minutes and able to give good advice!
Yong ShanYong Shan
08:02 29 Jul 23
Good services. Irene & Jovita very friendly and professional to explain on your eyes condition, your face shape and recommend you the most suitable glasses for you. Overall good experience and would recommend to others!
Siti Khadijah ZulkifliSiti Khadijah Zulkifli
08:34 03 Jul 23
It was my first time visiting and it was worth the hype!Ben was very patient and kind in helping me to choose the suitable frame for me and it was the first ever face-measuring experience I had ever had in an optical shop to determine the size of the frame that will fit me.The optometrist, Jovita was amazing. She helped me to explain everything in detail and I was really satisfied and happy.I hope the new eyewear that I had purchased will be very comfortable and up to the quality and definitely will recommend the store to my family members and friends.
Ng StevenNg Steven
04:21 03 Jul 23
Outstanding optic service that exceeded all expectations! The skilled team demonstrated a profound understanding of their craft, providing exemplary support and ensuring a truly satisfying experience. I wholeheartedly endorse their exceptional service, a true gem in the industry.If you come I recommend Ms rainnie to service
Justin LengJustin Leng
08:02 19 Jun 23
Very good experience at Pott Glasses SS2 branch! Special thanks to Rainnie for assisting with choosing frames based on my head shape, also with explaining what different numbers mean on my eyesight report! Defo recommend anyone to try out this branch if they’re looking for some new specs!!
Kelvin LanKelvin Lan
11:10 25 Mar 23
Great service and really fast to get my spec ready within 2 days. I was served by Izzo and Vivi, they were really helpful in picking the most suitable frame and lens based on my lifestyle and occupation. Will definitely recommend to my friends and family.
anivreesanivrees
08:29 18 Mar 23
Just booked myself a pair of glasses from Pott and had the best experience ever. Highly recommend making an appointment before visiting (can be done online) because it can get super crowded especially on the weekend. Received the kindest service from Ben who helped me pick out a pair of frames and from Aquila who helped check my eyesight and gave me detailed explanation every step of the way. Glad I decided to give Pott a try 🙂
Joey ChenJoey Chen
06:40 12 Mar 23
This optical shop has a variety of trendy and fashionable specs. Service is great! Was served by Izzo & Rainnie, they are patient in recommending the spec frame according to our lifestyle and face features. The power testing was also well explained which helped me in selecting the best lens suitable to my daily need & budget. Had a great time here! 🫶🏻
Celine YipCeline Yip
11:40 17 Feb 23
A huge thanks to Aquila for the amazing service & assistance! He’s very friendly & generous with advices. The way he interacted with me made me feel very comfortable throughout the whole personalized fitting session. Definitely zero hard-selling, no rushing me into anything. He made sure to explain everything so that I would understand them. Would 110% recommend this shop and Aquila to all my family & friends who needs a new pair of glasses!
Eng Lok ChuaEng Lok Chua
03:44 17 Dec 22
Recently get a new pair of glasses with my wife here.We were served by Vivi. Her service is excellent! She provided us with detailed explanation on eye care and super helpful helping us to get the right pair of glasses.Expect to be asked some questions in here, as she is getting to know you better to get you the best glasses that suits you best.We're happy to get our new glasses in here.Definitely will come back again in the future for another new pair of glasses 😄
Davendra JayasingamDavendra Jayasingam
04:27 06 Dec 22
Expect nothing but excellent service! Vivi and Rainnie were both patient and helped me pick the right pair of glasses. I’m wearing glasses for the first time and I’m very glad I came here. Excellent service, great quality. Props to the team!Use their massage chair while waiting. It’s really relaxing. Nice touch.
Kimberley L YannKimberley L Yann
04:58 22 Oct 22
The service by Rannie was great and detailed! She measured my face and recommended a suitable glasses for me. Am really glad with her services and my new glasses!!
Kimberly LeongKimberly Leong
04:11 09 Oct 22
Recently got my 3rd pair of glasses from Pott Glasses & why I keep coming back is the detailed service & trendy glasses selections. Was served by Aquila & his service was really good & detailed. He measured my face to recommend me suitable glasses based on my face shape. I really loved the recommends & went with 1 of his choices as my final pick (excited to collect it next week!! 😂) The eye test was clear, concise & he even suggested some quick fixes in my lifestyle to reduce my backache & eye strain problems.It was a super pleasant experience & would highly recommend getting your glasses from them ☺️ 🌟🌟🌟🌟🌟
Phil GPhil G
02:52 23 Aug 22
I went yesterday to the store and had a great experience getting a pair of prescription glasses. The optometrist that attended to me, Vivi was such an attentive and nice person, she is very knowledgeable, and gave me a lot of advice on how to take care of my own eyes. She made sure I spent time walking around getting adjusted, feeling comfortable with the settings before putting it down for the order. Atmosphere was cosy and comfortable, just like a Cafe. Parking is available if you made a booking and I recommend going there and asking for Vivi when you want to get your next pair of glasses.
Maxine TanMaxine Tan
07:09 17 Aug 22
The staff here are very attentive and professional in their advice and service. Have consistently come back to replace my glasses. The model of glasses available are current trends and price wise are reasonable. The shop has a very nice ambience and ample parking available.
HY WooHY Woo
14:34 10 Aug 22
This optical brand has a wife variety of trendy and fashionable specs. Service is good and the staff was very attentive and provide recommendation according to our lifestyle, including frame that suits our face features. No hardselling of lenses or function, recommended me the best package that suits my needs and current lifestyle. After sales service is good as well. Highly recommended!
Heidy QuahHeidy Quah
13:30 01 Aug 22
Had my first visit to Potts SS2 today after hearing about it for years and my first experience definitely did not disappoint. Despite coming in close to closing time @ 8.10pm, Aquila was incredibly kind and patient in helping me pick out a frame that I absolutely love, and in that process he helped me understand what face shape and structure and what suits me and what doesn’t. He was very patient in the process and articulate in explaining to me what works and what doesn’t. The personalised eye care check up was also great - a lot of my past experienced felt rushed - Aquila really took his time to make sure that I understood what was happening and the power was suitable. He then took time to explain to me about how to care for my eyes - such top notch service. Being someone that never really felt confident to wear my current glasses out, I am so excited to receive my new pair! Thanks Aquila for your time!
Xi-Yang LeeXi-Yang Lee
03:40 23 Jul 22
It's been 3 years since my last medical check up. I typically visit local spectacle shops so this is my first time with a boutique. Pott glasses came highly recommended by people around me.The shop has many modern frames and I particularly loved the titanium series. Vivi was the one serviced me that day. Super helpful, genuine and gave me a lot of options which was important for me. She also follow up really well and she even checked in with me 2 weeks after the sale to see if it's working well for me.All in all, great experience. Will come back for my backup. Thanks!
Esther S.Esther S.
07:23 06 Jul 22
Recently dropped by Pott Glasses SS2 branch several times to realign my glasses. Despite the fact that it was only a realignment for a pair of glasses bought (from Pott Glasses) a long time ago, Aquila was very patient and helpful in catering to my questions/requests and explaining what the issue might be.The shop space is also very bright and spacious, with sitting space to wait to be served if needed. The only issue is that the parking space at the shop itself is limited, but parking at SS2 and walking over is fairly convenient.Overall, Pott Glasses' friendly and thorough service extends beyond the initial purchase, and I will continue to recommend my friends to purchase their glasses here.
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